FAQ

What unique products does Snacks And Coffee Universe offer?

We specialize in a variety of gourmet snacks and premium coffee beans, perfect for office settings. From healthy snack options to artisanal coffee, discover a range that suits every taste.

How can I place an order on your website?

Ordering is easy! Simply select your products, add them to your basket, and proceed to checkout. You can order as a guest or create an account for faster future purchases.

What payment methods are accepted?

We accept all major debit and credit cards, along with Apple Pay,Google Pay and PayPal, ensuring a smooth and secure payment process.

Can I qualify for free shipping?

Absolutely! We offer free shipping on all orders over £40. For orders under £40, a nominal shipping fee of £5.50 is applied.

What is the typical delivery time for an order?

We aim to deliver within 2-3 working days. Delivery times may vary based on product availability and your location.

What is your return policy?

We accept returns within 14 days of receipt, provided the items are unused and in their original packaging. Check our Refund and Returns Policy for more details.

My order arrived damaged, what should I do?

If you receive a damaged item, please contact us immediately. We will arrange a replacement or refund for you.

How do you ensure the privacy of my information?

Your privacy is our top priority. We use SSL encryption and secure payment gateways to protect your data.

Are there special discounts for bulk or corporate orders?

Yes, we offer tailored discounts for bulk and corporate orders. Contact Us for a custom quote.

How can I track my order history?

If you’ve created an account, log in to view your order history. For guest orders, you can contact our customer service for information.

Is account registration mandatory for ordering?

No, you can use our express guest checkout for convenience. However, registering an account gives you access to order tracking and quicker future checkouts.

How can I reach customer support?

For any queries or support, Contact Us. We’re here to assist you!

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